Electric Scooter - Repair & Servicing
Electric scooters are usually quite robust, but over time things do require maintenance (as with anything mechanical) or for peace of mind - a health check.
Here at Smart Boards UK, our trained technicians can repair and/or service your scooter to keep it running like new.
Whether you need new tyres, new brakes, a new battery or you couldn't quite avoid that big pothole (or puddle) and now your once loved scooter doesn't work the same as it used to - we can help!
How to book your Repair / Service:
We want to make the process as easy and painless as possible.
Once you have purchased either a Repair or Service from the options above, we will arrange for a courier label to be emailed to you (or posted if you don't have a printer).
Once you have received this, all you have to do is package your item into a box and take to your nearest drop-off shop (usually a shop near by).
Step By Step Guide:
1) Select from the options: Repair or Service
(If you live outside the UK Mainland contact us directly as additional charges may apply)
During checkout, in the notes section please write a brief description of the fault (if a repair or anything specific you'd like us to look at).
2) Pack the iten securely making sure the charger is also securely packed within the box.
3) We will arrange for a courier label to be emailed to you (or posted if you don't have a printer).
(If you require a collection please call to let us know, we can also arrange this).
4) Package your item securely into a box and take to your nearest drop-off shop (usually a shop near by).
Once we have received your item we will inspect it and contact you letting you know the fault and cost for pars to repair.
If you choose to proceed you can make payment via phone or bank transfer, we will then carry out the repair and send the item back to you to your designated address.
If you decide not to go ahead and wish to receive the item back, you just need to pay the return postage cost (£7.99)
Once we have received your item we will carry out a full comprehensive service.
This includes the following:
- All Bearings Checked & Lubricated
- All Screws Checked and Tightened
- Battery Health Check
- Brake Service & Adjustment
- Frame Welding Check
- Tyres & Tubes Check
- Wheel Trueness Check
If any parts are required during the repair or service (such as new bearings, brake pads, tyres, cables etc) we will discuss this with you first.
All replacement parts are the at the prices shown on the website.
If you would like any specific parts changed/upgraded while your item is with us, please let us know - we will be happy to do this for you FREE apart from the cost of the part itself!
Once complete, we just need to invoice for the parts used (if any) and the return postage - £7.99. That's it!
***PLEASE NOTE: IF YOUR ITEM WEIGHS OVER 15KG, ADDITIONAL POSTAGE COSTS MAY BE INCURRED. Believe it or not, for Large Scooters this can be £80+ each way - please call us if you have a heavy scooter and we can try to arrange something that works for both of us. If you do not contact us in advance to discuss large scooter charges - you will be liable for any surcharges/increased costs for both courier journeys.***
Any questions or queries please feel free to contact us on: 0113 225 7274 or chat to us on our online chat.
Alternatively please come down to our shop in Leeds - Click here for directions.
Smart Boards UK,
Units 5-6 New Pudsey Square,