Battery Recovery Service (Hoverboard)
If you find that your battery will no longer charge (the LED on the charger stays green when plugged in) - it may have just 'gone to sleep'.
Here at Smart Boards UK, we can save you money by "waking-up" your original battery pack.
Once "woken-up" your battery will under go testing to make sure that the pack charges and discharges correctly.
Slipping into sleep mode can happen when storing a Li-ion pack in a discharged state for any length of time as self-discharge would gradually deplete the remaining charge.
Depending on the manufacturer, the protection circuit of a Li-ion cuts off
This is useful to know as it is an indication of the health of the battery pack and how long it will last compared to purchasing a brand new one.
Any issues during this testing we will let you know.
1) Purchase the battery recovery service and we will send you a pre-paid postage label.
Once we receive the item, we will recover it and ship it back to you.
3) If you want to ship the entire item to us, sure, please click here to book our Collect & Inspect repair service instead.
If this is the case, we can offer a discount on a brand new battery pack).